Track Your Order

At Herbspro.in, we’re committed to providing a transparent, secure, and reliable shopping experience. Once you place an order, you’ll receive timely updates on your shipment and can track its progress in real-time.

We work exclusively with verified logistics providers to ensure safe delivery, and we provide full tracking from dispatch to delivery. Whether your order ships from our Indian warehouse or our authorized USA location, you’ll be kept informed at every step.

📦 How to Track Your Order

You can track your Herbspro.in order through three secure and convenient options:

✅ 1. Order Confirmation Email

  • After successful checkout, you’ll receive an automated confirmation email from support@herbspro.in.

  • This email includes:

    • Your Order ID

    • Estimated delivery timeline

    • Courier name and tracking number

    • A direct link to track your shipment

Note: Please check your Spam or Promotions folder if you haven’t received the email within 15 minutes.

✅ 2. Your Herbspro.in Account Dashboard

  • Visit www.herbspro.in and log in.

  • Navigate to My Account > My Orders

  • Click on the relevant order to:

    • View tracking status

    • Print your invoice

    • Contact customer support directly

✅ 3. Need Help? Contact Us Anytime

If you're facing issues or your tracking number isn’t updating, don’t worry — our support team is ready to assist you.

Contact Details:

📞 India Support Line: +91-8333027018
📧 Email: support@herbspro.in
🕘 Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM IST

🚚 Order Status & What It Means

Order Status Explanation
Order Received Your order has been successfully placed and is under processing.
Packed The product is packed and ready to be handed over to our delivery partner.
Shipped The order has been dispatched from our warehouse and is en route.
Out for Delivery The delivery partner is bringing your package to your shipping address.
Delivered Your order has been delivered successfully.
Exception / Delayed There may be a delay due to logistics or external factors. Contact us for help.

🌍 Shipping Origin & Delivery Times

We ship orders from:

  • 📍 India Warehouse (Telangana)

  • 📍 USA Fulfillment Center
    Universal Herbs Inc., 31909 Hayman Street, Hayward, CA 94544

Delivery Timelines:

  • Domestic (India): 2–7 business days

  • International (if applicable): 7–14 business days

We always choose government-compliant, authorized shipping carriers. Every package is fully tracked and insured.

🔒 Product Authenticity & Transparency

All products sold on Herbspro.in are 100% authentic, sealed, and compliant with local regulatory standards. We do not sell prescription drugs or banned substances. All items are sourced from certified manufacturers and shipped with proper labeling and invoices.

We are fully compliant with Indian GST and global commerce laws.

GST Number: 36AADCH7639G1ZE
Registered Indian Entity: Herbspro India Private Limited

✅ Legal Disclaimer

Herbspro.in is the Indian extension of Herbspro.com, operated by Herbspro India Private Limited.